Consultations are required for first time guests. Please call the studio to book your consultation. Online booking services are only available to previous guests. A credit card is required to make an appointment.

At James Geidner Hair Studio, we value your time and ours. To ensure a smooth scheduling experience and fairness for all clients, we have implemented the following policy:

Notice Requirements
• For single services (up to 30 minutes):
Please provide at least 24 hours’ notice to cancel or reschedule.
• For services lasting more than 30 minutes (including multiple services):
Please provide at least 48 hours’ notice to cancel or reschedule.

Cancellation Fees
• Cancellations without the required notice will be charged the full amount of the booked service.
• No-shows and same-day cancellations will also incur the full amount of the booked service.

Payment Authorization

A valid credit card is required to reserve your appointment. Fees for late cancellations, no-shows, or same-day cancellations will be charged to the card on file.

Special Considerations

We understand that unexpected situations such as medical emergencies or unavoidable events may arise. In such cases, please notify us as soon as possible, and we will review your situation for a possible fee waiver.

Client Communication

This policy is shared during booking and outlined in appointment confirmation emails to ensure all clients are aware.

We deeply appreciate your cooperation in helping us maintain a well-balanced schedule that benefits all our clients. Your understanding and support mean so much to us!

James Geidner Hair Studio accepts Visa, Mastercard, Discover, American Express, personal checks and cash. The option to use a Credit/Debit Card is provided to you as a convenience. If you choose this payment method, a convenience fee of 3.40% is automatically added to the total for service and products. All Personal, in state checks, must include proper identification with a phone number and driver license number. We do not accept out of state checks and we do not give cash back on any sales.

There is a $47.00 returned check fee.

Gratuity is at the discretion of the guest. Please be aware that gratuities cannot be charged to your credit card or added to checks made out to James Geidner Hair Studio.

Please help us maintain a peaceful environment by silencing cell phones, refraining from the use of cell phone, tablet and gaming devices. If you must use your devices, please use headphones to maintain a peaceful environment.

James Geidner Hair Studio wants you to love your hair! If for any reason you are dissatisfied with your service at James Geidner Hair Studio, please notify the salon within 72 hours of the service date.

Please be aware that we do not guarantee any services that are performed without a consultation or an appropriate finishing service.

All merchandise returned within 14 days with a James Geidner Hair Studio Receipt maybe exchanged, or a studio credit will be applied to the guest’s account. All appliance or clearance items are a final sale.